Ottawa and Area

1Call1Click.ca, a component of The Kids Come First Health Team, helps children, youth (to age 21), and families in Eastern Ontario connect with the right mental health and addiction services and care when they need it.  It also offers a case-coordination service for children and youth with complex needs.

Ancoura    This is a not-for-profit, volunteer-based organization and a registered charity providing a nurturing and fulfilling environment for adults living with a mental illness through stable, affordable housing, and a supportive community.

Anxiety Disorders Association of Ontario     The mission of the ADAO, a registered charity and non-profit organization based in Ottawa, is to empower, in an holistic way, the lives of those affected by anxiety through advocacy, education, research support, and community programming.

Artswell – Arts and Health Care     A weekly creative arts drop-in called “Create-A-Space” for all women in the Ottawa-Gatineau area who have experienced homelessness, are at-risk of becoming homeless, and to women who have experienced mental health issues.

Kanata-based Physician and Psychotherapist Robin Beardsley, MD, offers a number of free Meditations on her Website to assist individuals with their practice of mindfulness and mindful self-compassion.  Titles include “Working with Difficult Emotions,” “Mindful Self Compassion Break,” and “Giving & Receiving Compassion,” among others.

Canadian Centre on Substance Use and Addiction (CCSA), based in Ottawa, was created by an Act of Parliament in 1988 as a non-governmental organization to provide national leadership on substance use and to advance solutions to address alcohol- and other drug-related harms.

Canadian Mental Health Association – Ottawa     The CMHA, Ottawa Branch, is a community-based, registered charity dedicated to promoting good mental health, developing and implementing support systems and services, and encouraging public action to strengthen community mental health services and related policies and legislation.

Causeway Work Centre     A not-for-profit agency that empowers and supports people with mental illness and other challenges to help them find rewarding work and live more independently.

Champlain Dementia Network is a tool designed to help families and healthcare providers find the right type of support for those living with dementia in the region nearest to them in Eastern Ontario.

ChamplainHealthLine.ca is a Web portal to accurate and up-to-date information about health and community services for consumers and health and social services providers across the Champlain region of Ontario.  Over 3000 service listings describe organizations and programs serving people who live in Ottawa; Renfrew county; Prescott and Russell; Stormont, Dundas and Glengarry; and North Lanark and North Grenville.

Champlain Local Health Integration Network (CLHIN) as of April 1, 2021, is now called Home and Community Care Support Services Champlain (HCCSSC).  (See entry below.)

The Change Foundation     An independent health policy think tank committed to changing the debate, practice, and experience in health care to prompt system-wide improvements for patients and caregivers.    See also: Changing CARE: Embrace, below.

Changing CARE: Embrace, an initiative of The Change Foundation with Cornwall Hospital’s Community Addiction and Mental Health Centre and Cornwall & District Family Support Group, has produced a series of guides for caregivers to help them plan for their loved one’s discharge from an inpatient mental health facility: Discharge Implementation Guide, Discharge Checklist for the Family Caregiver pamphlet, and Discharge Checklist for the Family Caregiver.  (Link)

Changing Minds is a non-profit organization based in Ottawa supporting individuals and their supporters affected by mental health disorders, and those treating them, with access to information about evidence-based mental health treatment models through sharing information, skills, and knowledge, and by helping create awareness of and access to specialized mental health programs.

Child, Youth, and Family Crisis Line for Eastern Ontario  Dial 613-260-2360 (from outside Ottawa: 1-877-377-7775 toll free).  A bilingual, 24-hour telephone service for children, youth (aged 18 and under), and families in Eastern Ontario who are experiencing a crisis, and for parents, guardians, caregivers, friends, or service providers who are concerned about a young person in crisis.

Children’s Hospital of Eastern Ontario – Mental Health     CHEO has created this mental health Website to help navigate the many services and resources available to children, youth, and their families.

Choice and Partnership Approach (CAPA)    A short YouTube video describes the Children’s Hospital of Eastern Ontario’s (CHEO)  and The Royal Ottawa Mental Health Centre’s (The Royal) collaborative program in which patients and service providers work together to choose the right outpatient care plan for children and youth under the age of 18.  (Link. Duration: 03:19)

ConnectWell Community Health (formerly called The Mental Health Support Project) is the new name for Lanark Renfrew Health & Community Services and all its parts and programs offered through Lanark Community Programs, North Lanark Community Health Centre, and Whitewater Bromley Community Health Centre.  It provides community-based primary health care and health promotion programs and services and a range of developmental and social services in Lanark, Renfrew, and Leeds and Grenville counties.

Counselling Connect     Through the participation of 13 different local organizations, and financially supported by the Ottawa Community Foundation, Counselling Connect provides free access to a same-day or next-day phone or video counselling session for children, youth, adults, and families in Ottawa and the surrounding area.  There is no waiting list.

Crossroads Children’s Mental Health Centre     The Centre is a fully accredited children’s mental health centre that provides services for children with complex mental health needs up to age 12.  The multidisciplinary Crossroads team has specialized expertise in delivering treatment and related services for children with severe emotional, behavioural, and social difficulties.

Daybreak Not-for-profit Housing     Since 1982, Daybreak has been a place to call home for men and women who not only have difficulty finding affordable housing, but also struggle with issues such as mental health, recovery from addictions, escaping abusive situations, and limited life skills.  Daybreak helps residents rebuild their lives in a supportive community.

Dear PLEO     This is a question and answer resource provided by the Parents’ Lifeline of Eastern Ontario (PLEO) for parents of children struggling with mental health challenges, and for those who support them.  (Link)

Dementia Society of Ottawa and Renfrew County provides a Web site rich with pertinent information for caregivers of people diagnosed on the Dementia Spectrum of mental illnesses.

Dissociative Identity Disorder Support Group for Families     This is a free peer-led group for those supporting a family member who has Dissociative Identity Disorder, which was previously known as multiple personality disorder.  This program is sponsored by the Ottawa Anxiety and Trauma Clinic, a private practice, fee for service clinic that specializes in the provision of mental health services related to psychological trauma.  For information, click here.

Distress Centre of Ottawa and Region     Trained volunteers answer calls 24/7 from both those in crisis and their caregivers who are reaching out for help.  Callers may have a simple question or they may be in distress or crisis.  All calls are confidential.  Distress: 613-238-3311; Crisis: 613-722-6914 or 1-866-996-0991; Chat and Text: 343-306-5550 (10 AM to 11 PM); Main office: 613-238-1089.

Do It For Daron     DIFD created a dialogue that was missing in the community, one that is bringing hope and inspiration to thousands of youth.  The movement has also raised thousands of dollars to support youth mental health research and education led by The Royal Ottawa Mental Health Centre.  The site offers information on youth suicide.

Embrace Caregivers is designed to meet the unique needs of family caregivers in the addiction and mental health system across Cornwall, Stormont, Dundas, Glengarry and Akwesasne, Ontario.

eMentalHealth.ca     A non-profit initiative of the Children’s Hospital of Eastern Ontario (CHEO) dedicated to providing information about mental health services, help, and support in our community.

Family Care Centre by Parents for Children’s Mental Health, a program of Children’s Mental Health Ontario (CMHO), is a resource hub for parents and caregivers of children and youth with mental illness.  It provides parents with assistance in navigating the mental health system and in advancing family partnerships, family engagement, and family peer support in child and youth mental health.

Family Services Ottawa Mental Health Programs     The Mental Health Program offers a range of counselling services to adults who are living with a mental health illness.  Counselling services include workshops series and group programs that are focused on a variety of issues that are related to mental health and well-being.

Family Support Program at The Royal Ottawa Mental Health Centre (The Royal) offers a variety of resources to meet family caregivers’ needs for information, education, and support through their loved one’s mental health journey.  (Link).

Have That Talk    This series of videos and activity guides produced by Ottawa Public Health is designed to explain how individuals can take action to reduce stigma, increase support, and encourage people to get help sooner.

Home and Community Care Support Services Champlain (HCCSSC) (formerly called The Champlain Local Health Integration Network) delivers local health care services such as home and community care, access to community services, and long-term care home placement.

Hopewell     A not-for-profit registered charitable organization offering knowledge, support, and hope to those affected by eating disorders, such as anorexia, bulimia, and binge eating.

Hôpital Montfort Hospital     Offering specialized care based on an inter-disciplinary approach centring on the patient’s objectives, the Montfort’s mental health program operates in three areas: in-patient services, out-patient services, and community services.

Housing and Residential Care for People with Mental Illness – ChamplainHealthLine provides a list of special apartments and group homes which provide permanent housing for people with a mental illness.  Rent-geared-to-income, supervision, and links to psychiatric services may be among the supports available.  Mental health organizations may provide residential care for clients who require ongoing, long-term treatment.

Knowledge Institute on Child and Youth Mental Health and Addictions (CYMHA) (formerly known as The Ontario Centre of Excellence for Child and Youth Mental Health), hosted by the Children’s Hospital of Eastern Ontario (CHEO), supports Ontario’s agencies, communities, and decision makers to mobilize knowledge and improve quality across Ontario’s child and youth mental health and addictions sector.

Living Healthy Champlain (LHC) provides a centralized program in the region to improve coordination of and access to self-management supports, programs, and resources for people with chronic conditions, and training for healthcare professionals supporting patients living with chronic conditions.

Mental Health Caregiver Guide     Ottawa Public Health (OPH) has partnered with the Canadian Mental Health Association (CMHA), the Canadian Public Health Association (CPHA), Military Family Services (MFS), and the Mental Illness Caregivers Association (MICA) to develop a national resource for Canadian caregivers of children, youth, adults, and older adults facing mental illness or experiencing mental health challenges.  The Mental Health Resource Guide (PDF) reflects mental health resources and supports located throughout the Champlain region.  The guide is not an exhaustive list of all supportive services, but rather a starting point for finding resources of potential benefit to caregivers.

Mental Health Crisis Line  Dial 613-722-6914 or 1-866-996-0991 toll free.  Available 24/7, this is the first point of public access to the world of mental health services for persons aged 16 and older who are experiencing serious mental health issues.  This could include situational crisis, psychosis, severe depression or anxiety, or suicidal behaviour.

Mental Health Support Project – see ConnectWell Community Health, above.

Mental Health News You Can Use    Dr. Laura Nichols, C. Psych., a Clinical Psychologist with an office in Bells Corners, maintains this twitter feed for caregivers of people with a mental illness.

Mental Illness Caregivers Association of Canada     A non-profit organization, MICA assists caregivers in managing the effects of serious and persistent mental illness or addictions through education and facilitated peer support group meetings, and provides guidance on navigating the mental health and addiction systems.

MindMasters2 is an Ottawa Public Health mental health promotion resource that helps children ages four to nine years of age to master emotional regulation through relaxation, positive thinking, and mindfulness.  Designed for both parents and professionals, it introduces children to these skills in fun and age-appropriate ways.

Mood Disorders Association of Ontario     The Association’s Depression Hurts Web site provides a description of the symptoms of depression, information about treatment options, and techniques for affected individuals to manage it.  The Mood Disorders Ottawa Support Group is a peer-run volunteer organization providing resources, programs, support groups, and social and recreational activities for members and their families and friends.

NAMI Family-to-Family Programs, Ontario (f2fontario) (formerly called National Alliance on Mental Illness Ontario), has a mandate to educate and provide support to caregivers of people with a serious mental illness through the Family-to-Family Education course and support groups.  Founded in the United States in 1979, the National Alliance on Mental Illness (NAMI) is a non-profit, grassroots, self-help, support, and advocacy organization of consumers, families, and friends of people with severe mental illnesses.

National Collaboration for Youth Mental Health (NCYMH)    An Ottawa-based, multi-faith, BIPOC (Black, Indigenous, and People of Colour) group of dedicated educators, youth, university students, and humanitarians from across Canada which addresses the unique and diverse mental health needs of children, youth, and families so students can reach their full potential.

Obsessive Compulsive Disorder – Ottawa     OCD Ottawa is a volunteer-driven, peer-based support network dedicated to supporting individuals living with OCD and their families, offering information and guidance with treatment and support resources for OCD and related spectrum disorders.  To join the OCD Ottawa Support Group, and for information about treatment and support resources, contact info@ocdottawa.com.

On TrackThe Champlain First Episode Psychosis Program – Community Based is a voluntary program of The Ottawa Hospital providing mental health treatment, education, case management, and other essential services that help people ages 16 to 35 years with psychosis to get their lives back on track.  Dial 613-737-8069.

Online Chronic Disease Self-management Program is for individuals across Ontario who are living with one or more chronic or long-term physical or mental health conditions.  Family, friends, and caregivers of someone who has a chronic condition are also welcome.

Ontario Structured Psychotherapy (OSP) Program.     The Royal Ottawa Mental Health Centre (The Royal) offers adults Cognitive Behavioural Therapy (CBT) sessions.  CBT is a goal-oriented, time-limited therapy that helps clients by teaching practical skills and strategies to manage their mental health and improve their quality of life.

Open Doors for Lanark Children and Youth offers person-centered mental health programs that inspire and empower children, youth, and families to live life to the fullest.  Services are offered at their community offices located in Carleton Place, Perth, and Smiths Falls, as well as at the Almonte General Hospital one day a week.  To learn about upcoming parent information nights and groups, and the many other services they provide, click here.

Ottawa Bullying Prevention Coalition (OBPC) provides content to Parenting in Ottawa, a resource for parents created by Ottawa Public Health and its community partners.  It brings together community stakeholders to create and implement an Ottawa Safe City Plan of Action designed to increase the capacity of community members to effectively and consistently support, report, and respond to bullying in an evidence-informed approach.

Ottawa Carleton District School Board (OCDSB)     Describes the Board’s programs dealing with mental health and offers many links to resources.

Ottawa Catholic School Board Mental Health Resources (OCSB)     Describes the Board’s programs dealing with mental health, focusing on awareness, prevention, and early intervention.

The Ottawa Hospital (TOH)     Focussing on the early identification and treatment of severe mental illness, services are geared to provide acute care; patients requiring longer inpatient care are transferred to The Royal Ottawa Mental Health Centre.  Its multidisciplinary program involves nurses, social workers, occupational therapists, psychologists, recreational therapists, and a clinical dietician.

Ottawa Institute of Cognitive Behavioural Therapy (OICBT) provides assessment and therapy services (individual, couples, and group) for a wide range of mental health problems, and is one of the few clinics in Canada that offers intensive day treatment programming for anxiety, obsessive-compulsive disorder (OCD), post-traumatic stress disorder (PTSD), and depression.

Ottawa Network for Borderline Personality Disorder     The Network helps friends and family cope when someone they love has BPD.

Ottawa Public Health (OPH) provides a wide variety of health programs and services to individuals and communities while advocating for public policies that make Ottawa and its residents healthier.  OPH is a teaching health unit and works with all post secondary educational institutions in the area.  Tel: 613-580-6744.

Ottawa Salus Corporation     This organization offers rehabilitation services, community support services, recreology, and housing to men and women, 16 years of age or older, with mental health problems.  Salus services are available in English, French, and ASL.

Parents’ Lifelines of Eastern Ontario (PLEO) provides support and information to parents and caregivers with children, youth, and young adults to age 24 who are facing mental health challenges.

Parent Resource Centre, a children’s charity with more than 40 years of service in the child and youth sector, is a leader in family support programs and comprehensive training for professionals.  With a focus on child development, parent support, training, and research, the PRC aims to have a lasting impact on the well-being of children.  Through using best practices, the Centre offers a holistic approach to support children, parents, and caregivers, as well as front-line service providers who work with and nurture children.

Project Trauma Support is a Canadian program based in Perth, Ontario, which addresses Post-Traumatic Stress Disorder, Operational Stress Injury, and Moral Injury in military personnel and first responders by providing a destination and a program where participants can convene in a safe community of their peers.

Psychiatric Survivors of Ottawa (PSO) is a community of peers and their families using individuals’ lived experiences with the mental health system to support one another in moving towards their full potential.  PSO offers peer and family peer support, public education, volunteer opportunities, connections to other community services  –  and much more  –  to people experiencing mental health challenges and their families.

Rapid Access Addiction Medicine (RAAM)     The Royal Ottawa Mental Health Centre (The Royal) offers a virtual service for individuals seeking support for substance use.  Services include assessment and triage to appropriate level of care, substance use and mental health treatment, withdrawal management, harm reduction, connection to primary care, and navigation to community services.

Recovery Academy     The Academy delivers courses designed to help individuals suffering from mental health and addictions become experts in their own self care.  Family members are encouraged to attend.

Red Flags: A Quick Reference Guide for Early Years Professionals in Ottawa (Link) is designed to assist Early Years Professionals in Ottawa in determining whether there is a need to refer families or caregivers to seek out additional advice, screening, assessment or treatment for their child.  It is not an assessment or diagnostic tool.

Respite Care for Caregivers    The Home and Community Care Support Services Champlain (HCCSSC) offers a program which allows caregivers to recharge their batteries while their loved one continues to receive care at home or in another safe environment.  For information, call 613-310-2222.

Roberts Smart Centre     An accredited children’s mental health centre that delivers specialized bilingual treatment and clinical services designed to improve the lives of youth living with complex behavioral and emotional needs, involving and supporting families and collaborating with partners in an integrated community-based system.

Serenity Renewal for Families (Link), based in east-end Ottawa, provides short-term counselling, educational workshops, and other programs for individuals and families impacted directly or indirectly by addictions.

Suicide Prevention Ottawa (SPO) is a group of organizations working together in Ottawa to make services more effective at preventing suicide among children, youth, and young adults.  It focusses on research, responding after a suicide (or suicide postvention), and building capacity.  It does not provide crisis support; for 24/7 bilingual crisis support, call the Child Youth and Family Crisis Line at 613-260-2360, or 1-877-377-7775 (outside Ottawa), or the Crisis Line at 1-866-996-09.

Support Group for individuals with a Mood Disorder     A family support group for adult relatives and friends of people with mood disorders meets on the third Thursday of each month, except in December and July, from 7 to 9 PM in Orleans.  Phone 613-737-7791.

The Royal Ottawa Mental Health Centre     The ROMHC (The Royal) is one of Canada’s foremost mental health care and academic health science centres.  The Royal combines the delivery of specialized mental health care, advocacy, research, and education to transform the lives of people with complex and treatment-resistant mental illness.

The Zone Next Steps is designed to help youth age 18-26 with their employment goals.  Facilitated by the Western Ottawa Community Resource Centre (WOCRC) with the Community Employment Resource Centre, it features tailored plans for each youth, workshops on everything from LinkedIn to résumé writing, and financial supports to pay for certifications as such as SmartServe, WHMIS, Safe Food Handling, etc., or to pay for equipment required for employment, such as work boots, etc.  Interested youth may register by Emailing Youth@wocrc.ca.

Transitional Aged Youth Service (TAY)     An outpatient, community-based clinic offered by The Royal, and located at the Carlingwood Mall, which provides multidisciplinary, recovery-focused care to youth, aged 16 to 25, with concurrent substance use and mental health disorders.  Services may include diagnostic assessment, case management, individual or group therapy, and access to psychological, medical, and psychiatric care.  Physician referrals are not required.  For details, phone 613-722-6521, ext. 7225; or Email TAYservice@theroyal.ca.

Trauma Support Group meets each Monday from 6 to 8 PM at The Royal Ottawa Mental Health Centre to provide compassionate support for adults who have experienced trauma, childhood abuse, or neglect.  Email compassionate_group@rogers.com for information.

Upstream Ottawa’s mission is to offer adults, youth, and their families the community-based supports and services they need to rebuild lives affected by persistent mental illness.  Created in 1985, it offers a variety of services, such as a psychiatric assessment clinic and social and recreational group events.  Funding is provided by the Ontario Ministry of Health and Long-Term Care (OMH) and by Home and Community Care Support Services Champlain (HCCSSC) (formerly called The Champlain Local Health Integration Network).

Wabano Centre for Aboriginal Health    Established in 1998 and funded by the Ontario Government and the United Way, the Centre offers programs to prevent ill health, treat illness, and provide support and aftercare programming.  Services are offered in a culturally sensitive way that welcomes, accepts, and represents all Aboriginal peoples, incorporating their teachings, culture, and traditions.  Telephone: 613-748-0657.

Walk-In Counselling Clinic provides counselling services to individuals, couples, and families.  Sessions are free and open to all Ontario residents within the greater Champlain Region, without appointment.  Professional counsellors assist with issues such as anxiety, relationships, mental health concerns, alcohol and drug use, anger management, trauma, family conflict, personal or job-related stress, and parenting.

Western Ottawa Community Resource Centre (WOCRC) is a not-for-profit organization that provides individuals and families with, and connects them to, community, social, and health services in the Goulbourn, Kanata, and West Carleton areas.  It is one of the 13 members of the Coalition of Community Health and Resource Centres of Ottawa (CHRC).  Click here to find the centre closest to you.

Youth Net     Youth Net/Réseau Ado Ottawa is a bilingual intervention program that works from a youth engagement philosophy, offering alternative support services for youth.  Programs and services focus on prevention, intervention, education, research, and advocacy.

Youth Services Bureau – Mental Health     The YSB works with various community partners to deliver integrated programs and services in 20 sites across Ottawa.  Building on the resources available in their immediate environments, the Bureau guides high-risk youth through threats to their physical, sexual, and mental well-being.